Shipping Policy

Thank you for shopping with Uncommon Clothing Co.. Please review our shipping policy below for information about order processing, shipping timelines, tracking, and delivery.

Order Processing

All orders are processed within 1–3 business days after the order is placed, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear after the carrier receives your package.

During high-volume periods, product launches, holidays, sales, or promotional events, processing times may be slightly delayed. We appreciate your patience and understanding.

Domestic Shipping

We currently ship orders within the United States.

Shipping rates and delivery estimates are calculated at checkout based on your order total, shipping destination, and selected shipping method.

Estimated delivery times are generally:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days, if available

Please note that delivery times are estimates and are not guaranteed. Once an order has been shipped, final delivery timing is managed by the shipping carrier.

Shipping Carriers

Orders may be shipped through carriers such as USPS, UPS, FedEx, DHL, or another approved shipping provider, depending on the destination and shipping method selected at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.

If your tracking information shows that your package has been delivered but you have not received it, please check:

• Your mailbox, front door, porch, mailroom, or package locker

• Nearby areas where the carrier may have left the package

• With household members, neighbors, building staff, or your local post office/carrier office

If you still cannot locate your package, please contact the shipping carrier directly for the most accurate delivery information.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

Uncommon Clothing Co. is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible at info@uncommonclothingco.com.

We will do our best to update the address before the order ships, but we cannot guarantee changes once the order has been processed or fulfilled.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, Uncommon Clothing Co. is not responsible for lost, stolen, delayed, or misdelivered packages.

However, if you experience an issue with your shipment, please contact us at info@uncommonclothingco.com and we will do our best to assist you with the next steps.

Customers may also need to file a claim directly with the shipping carrier for lost or damaged shipments.

Damaged Packages

If your order arrives damaged, please contact us within 3–5 business days of delivery at info@uncommonclothingco.com.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the damaged item and packaging

We will review the issue and determine the best resolution.

International Shipping

At this time, we do not offer international shipping.

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or additional charges required by the destination country. These fees are not included in the product price or shipping cost and are the responsibility of the customer.

Delivery times for international orders may vary depending on the destination, customs processing, and carrier delays.

Pre-Orders or Made-to-Order Items

If your order includes a pre-order, backorder, or made-to-order item, your order may ship separately or once all items are available.

Estimated shipping timelines for these items will be listed on the product page when applicable.

Shipping Restrictions

We reserve the right to refuse or cancel orders that cannot be shipped to the address provided, including addresses that are incomplete, invalid, or outside of our available shipping regions.

Questions

If you have any questions about your order or shipping, please contact us at:

Uncommon Clothing Co.
Email: info@uncommonclothingco.com
Business Hours: Monday–Friday, 9 AM–5 PM EST